The good, the bad, the ugly of customers

Customers are the life-blood of our online businesses but that doesn't mean we have to bend to their every whim. So, what do you do if you have a bad customer?

Is it possible to ensure you only end up with good customers? We talk about a few tried and true strategies we use to create the best experience for our customers (without breaking the bank).

This episode dives deep into the conversation of running a business that focuses on taking care of and managing customers!

QUESTION FOR YOU: Are you currently surprising your customers in any way? Has this episode inspired you to do something unexpected for your customers?

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